How To Fix CACSHR000 - Document & not known in the commission system

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSHR - Messages for HR

• Message number: 000

• Message text: Document & not known in the commission system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSHR000 - Document & not known in the commission system ?

  The SAP error message "CACSHR000 Document & not known in the commission system" typically indicates that the system is unable to find a specific document (such as a sales order, invoice, or other relevant document) in the commission management module. This can occur for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Document Not Created: The document in question may not have been created or posted in the system.
  Incorrect Document Number: The document number provided may be incorrect or mistyped.
  Document Not Relevant for Commission: The document may not be relevant for commission processing, meaning it does not meet the criteria set in the commission system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the document not being recognized.
  Authorization Issues: The user may not have the necessary authorizations to access the document in the commission system.
  
  Solutions:
  
  Verify Document Creation: Check if the document has been created and posted correctly in the relevant module (e.g., Sales and Distribution).
  Check Document Number: Ensure that the document number entered is correct and exists in the system.
  Review Commission Settings: Verify the settings in the commission management module to ensure that the document type is included in the commission calculation.
  Data Consistency Check: Run data consistency checks or reports to identify any discrepancies or synchronization issues between modules.
  Authorization Check: Ensure that the user has the necessary permissions to access the document in the commission system.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the commission system and error handling.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), or VA03 (Display Sales Order) to investigate the document.
  SAP Notes: Check SAP Notes for any known issues or patches related to the commission system and this specific error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.