How To Fix CACSELT165 - Disbursement total in transfer doc. does not equal original disbursement

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSELT - ELT: Messages for Entitlement and Liability Transfer

• Message number: 165

• Message text: Disbursement total in transfer doc. does not equal original disbursement

What causes this issue?

There should be no variances in amount or quantity between the transfer
document and the original remuneration line. The total disbursement
amount of &V1& &V2& in the transfer document varies from the
disbursement amount of &V3& &V4& in the remuneration line to be
transferred.

System Response

The document is incorrect and cannot be posted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSELT165 - Disbursement total in transfer doc. does not equal original disbursement ?

  The SAP error message CACSELT165 indicates that there is a discrepancy between the total disbursement amount in a transfer document and the original disbursement amount. This error typically arises in the context of financial transactions, particularly in disbursement processes where funds are being transferred or reconciled.
  Cause:
  
  Data Entry Errors: The most common cause is manual data entry errors where the amounts entered do not match the original disbursement.
  Changes in Amounts: If the disbursement amount was changed after the original document was created, this can lead to mismatches.
  Incomplete Transactions: If a transaction was not fully processed or if there are pending items that have not been accounted for, this can cause discrepancies.
  Configuration Issues: Incorrect configuration in the SAP system related to disbursement processing can also lead to this error.
  Multiple Documents: If multiple documents are being processed together, and their totals do not match, this error can occur.
  
  Solution:
  
  Verify Amounts: Check the original disbursement document and the transfer document to ensure that the amounts match. Correct any discrepancies found.
  Review Transaction History: Look at the transaction history to see if there were any changes made to the disbursement amount after the original document was created.
  Re-enter Data: If the error is due to data entry, re-enter the correct amounts in the transfer document.
  Check for Pending Items: Ensure that all related transactions have been completed and accounted for.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings related to disbursement processing are correct.
  Use SAP Transaction Codes: Utilize relevant SAP transaction codes (like FB03 for displaying documents) to review the documents involved and identify discrepancies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to disbursement processing for best practices and guidelines.
  User Forums: Engage with SAP user forums or communities for insights from other users who may have encountered similar issues.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.