How To Fix CACSELT140 - Transfer doc. must not have any reference to triggering commission case

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSELT - ELT: Messages for Entitlement and Liability Transfer

• Message number: 140

• Message text: Transfer doc. must not have any reference to triggering commission case

What causes this issue?

The current transfer document to be checked has a reference to the
triggering <DS:GLOS.36DA46C44536357FE10000009B38F985>commission case </>
&V1&/&V2&/&V3&.
This reference links the commission case with the document that contains
the results of the commission case.
However a transfer document does not reflect the results of a commission
case; rather it documents the process of entitlement and liability
transfer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSELT140 - Transfer doc. must not have any reference to triggering commission case ?

  The SAP error message CACSELT140, which states "Transfer doc. must not have any reference to triggering commission case," typically occurs in the context of commission management within SAP. This error indicates that there is an issue with the transfer document that is being processed, specifically that it is referencing a commission case that should not be linked to the transfer.
  Cause:
  
  Incorrect Document Reference: The transfer document may be incorrectly linked to a commission case that is not valid for the transaction being processed.
  Configuration Issues: There may be configuration settings in the commission management module that are not set up correctly, leading to this error.
  Data Entry Errors: Manual data entry errors could lead to incorrect references being made in the transfer document.
  Business Logic Violations: The business rules defined in the system may prevent certain types of documents from being processed together.
  
  Solution:
  
  Check Document References: Review the transfer document to ensure that it does not reference any commission cases. If it does, you may need to remove or correct these references.
  Review Configuration Settings: Check the configuration settings in the commission management module to ensure that they are set up correctly. This may involve consulting with your SAP administrator or a functional consultant.
  Correct Data Entry: If the error is due to incorrect data entry, correct the entries in the transfer document to ensure they comply with the expected format and references.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling transfer documents and commission cases.
  Testing: After making changes, test the process again to ensure that the error does not recur.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those related to commission management and document processing.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the actions related to the transfer document and commission case.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.