How To Fix CACSCUST370 - Copying terminated with errors; important - read log!

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSCUST - Messages from Copy and Transport Area of Customizing

• Message number: 370

• Message text: Copying terminated with errors; important - read log!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSCUST370 - Copying terminated with errors; important - read log! ?

  The SAP error message CACSCUST370 indicates that there was an issue during the copying process of customizing settings, and it suggests that you should check the log for more details. This error typically occurs in the context of customizing settings in SAP, particularly when using transaction codes related to customizing (like SPRO or SCC1).
  Causes:
  
  Missing Authorizations: The user executing the copy may not have the necessary authorizations to perform the operation.
  Inconsistent Data: There may be inconsistencies in the source or target system that prevent the copying process from completing successfully.
  Transport Issues: If the customizing settings are being transported, there may be issues with the transport request, such as it being locked or not released.
  Configuration Errors: There may be errors in the configuration settings that are being copied, such as missing dependencies or incorrect settings.
  System Errors: Temporary system issues or performance problems can also lead to this error.
  
  Solutions:
  
  
  Check the Log: The first step is to read the detailed log associated with the error. This log will provide specific information about what went wrong during the copying process.
  
  You can usually find the log in the same transaction where the error occurred or by using transaction SLG1 to check application logs.
  
  
  
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform the copy operation. You may need to consult with your security team to verify this.
  
  
  Check for Inconsistencies: Review the source and target systems for any inconsistencies or missing configurations that could be causing the issue.
  
  
  Review Transport Requests: If the error is related to transport, check the status of the transport request. Ensure it is released and not locked by another user or process.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  System Performance: If the error is due to system performance, consider checking system resources and performance metrics to ensure that the system is running optimally.
  
  
  Re-attempt the Copy: After addressing the issues identified in the log, you can attempt the copy operation again.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SCC1 (Client Copy), and SLG1 (Application Log).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the log details and any steps you have already taken.
  Documentation: Review SAP documentation related to customizing and client copy processes for additional context and best practices.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.