How To Fix CACSCUST311 - Table &1: Entries from package &2 in customer namespace were deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACSCUST - Messages from Copy and Transport Area of Customizing

  • Message number: 311

  • Message text: Table &1: Entries from package &2 in customer namespace were deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CACSCUST311 - Table &1: Entries from package &2 in customer namespace were deleted ?

    The SAP error message CACSCUST311 indicates that entries from a specific table (denoted as &1) in the customer namespace (denoted as &2) have been deleted. This message typically arises in the context of SAP's Customizing and Configuration settings, particularly when dealing with customer-specific developments or configurations.

    Cause:

    1. Deletion of Entries: The most straightforward cause of this error is that entries in the specified table have been deleted, either manually or through a program that cleans up or modifies data.
    2. Transport Issues: If you are working with transport requests, it is possible that the transport did not include certain entries, leading to inconsistencies.
    3. Namespace Conflicts: If there are conflicts in the customer namespace, it may lead to unexpected deletions or modifications of entries.
    4. System Upgrades or Changes: Changes in the system, such as upgrades or patches, may inadvertently affect custom entries.

    Solution:

    1. Check Table Entries: Verify the entries in the specified table (&1) to see if they indeed have been deleted. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the table.
    2. Restore Deleted Entries: If the entries were deleted unintentionally, you may need to restore them from a backup or re-enter them manually if no backup is available.
    3. Review Transport Requests: If the issue is related to transport requests, ensure that all necessary entries are included in the transport and that they are correctly imported into the target system.
    4. Check for Custom Code: Review any custom code or enhancements that may have led to the deletion of these entries. Ensure that any custom logic is functioning as intended.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
    6. System Logs: Review system logs (transaction SLG1) for any related error messages or warnings that could provide additional context about the deletion.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the specific module or functionality you are working with, as it may provide insights into the expected behavior of the system.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Support from SAP: If the issue persists and is critical, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to diagnose the cause of the CACSCUST311 error and implement a suitable solution.

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