How To Fix CACSCUST309 - No entry found for table &1 with field &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSCUST - Messages from Copy and Transport Area of Customizing

• Message number: 309

• Message text: No entry found for table &1 with field &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSCUST309 - No entry found for table &1 with field &2 ?

  The SAP error message CACSCUST309 indicates that there is no entry found in a specific table for a given field. This error typically arises in the context of customizing or configuration settings within SAP, particularly in modules related to Customer Activity Management (CAM) or similar areas.
  Cause:
  
  Missing Configuration: The most common cause is that the required configuration or master data entry is missing in the specified table.
  Incorrect Field Value: The field value being referenced may not exist or may be incorrectly specified.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data in the specified table.
  
  Solution:
  
  Check Configuration: Verify that the necessary entries exist in the specified table. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to view the table and check for the required entries.
  Create Missing Entries: If the required entries are missing, you may need to create them. This could involve customizing settings or entering master data.
  Review Field Values: Ensure that the field values being used in the transaction or program are correct and correspond to existing entries in the table.
  Transport Validation: If the issue arose after a transport, check the transport logs and ensure that all necessary objects were included and transported correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data in the specified table.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and SPRO (for configuration).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific module or functionality you are working with to understand the required configurations and data entries.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or functional team for further investigation.