How To Fix CACSCR104 - Correspondence type &1: Customizing errors


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACSCR - Correspondence Messages

  • Message number: 104

  • Message text: Correspondence type &1: Customizing errors

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CACSCR104 - Correspondence type &1: Customizing errors ?

    The SAP error message CACSCR104 indicates that there are customizing errors related to a specific correspondence type in the SAP system. This error typically arises when the system encounters issues with the configuration settings for correspondence types, which are used for generating and managing correspondence documents (like letters, notifications, etc.) in SAP.

    Cause:

    1. Missing Configuration: The correspondence type may not be properly configured in the system. This could include missing entries in the customizing settings.
    2. Incorrect Settings: There may be incorrect or incomplete settings for the correspondence type, such as missing templates, incorrect output types, or invalid parameters.
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the correspondence type settings.
    4. Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.

    Solution:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for correspondence types (usually found under Financial Accounting or Customer Relationship Management).
      • Verify that the correspondence type in question is correctly configured, including all necessary parameters and settings.
    2. Review Correspondence Type:

      • Ensure that the correspondence type is active and that all required fields are filled out correctly.
      • Check if the output type associated with the correspondence type is correctly defined.
    3. Check for Missing Templates:

      • Ensure that any templates or forms associated with the correspondence type are available and correctly configured.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to access and modify the correspondence settings.
    5. Transport Logs:

      • If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific correspondence type for any known issues or additional configuration steps.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may use transaction codes like SPRO (to access the IMG) or SOST (to check the status of sent correspondence) to help diagnose the issue.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the correspondence type.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the customizing errors associated with the correspondence type in SAP.

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