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Message type: E = Error
Message class: CACSCR - Correspondence Messages
Message number: 104
Message text: Correspondence type &1: Customizing errors
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CACSCR104
- Correspondence type &1: Customizing errors ?The SAP error message CACSCR104 indicates that there are customizing errors related to a specific correspondence type in the SAP system. This error typically arises when the system encounters issues with the configuration settings for correspondence types, which are used for generating and managing correspondence documents (like letters, notifications, etc.) in SAP.
Cause:
- Missing Configuration: The correspondence type may not be properly configured in the system. This could include missing entries in the customizing settings.
- Incorrect Settings: There may be incorrect or incomplete settings for the correspondence type, such as missing templates, incorrect output types, or invalid parameters.
- Authorization Issues: The user may not have the necessary authorizations to access or modify the correspondence type settings.
- Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
Solution:
Check Customizing Settings:
- Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for correspondence types (usually found under Financial Accounting or Customer Relationship Management).
- Verify that the correspondence type in question is correctly configured, including all necessary parameters and settings.
Review Correspondence Type:
- Ensure that the correspondence type is active and that all required fields are filled out correctly.
- Check if the output type associated with the correspondence type is correctly defined.
Check for Missing Templates:
- Ensure that any templates or forms associated with the correspondence type are available and correctly configured.
Authorization Check:
- Verify that the user has the necessary authorizations to access and modify the correspondence settings.
Transport Logs:
- If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
Consult Documentation:
- Refer to SAP documentation or notes related to the specific correspondence type for any known issues or additional configuration steps.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
SPRO
(to access the IMG) or SOST
(to check the status of sent correspondence) to help diagnose the issue.By following these steps, you should be able to identify and resolve the customizing errors associated with the correspondence type in SAP.
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