How To Fix CACSCR102 - &1 commission document(s) is (are) being processed...

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSCR - Correspondence Messages

• Message number: 102

• Message text: &1 commission document(s) is (are) being processed...

What causes this issue?

According to the selection criteria, &SYST-MSGV1& documents were found
in the correspondence container.
Possible causes for missing entries:
Selection criteria missing - check your entries.
Container really empty - Error in Customizing of the correspondence type
or the correspondence type was not ordered to a commission contract.
Error in the user exist

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSCR102 - &1 commission document(s) is (are) being processed... ?

  The SAP error message CACSCR102 typically indicates that there are commission documents currently being processed, which prevents the system from executing the requested action. This error can occur in various scenarios, such as when trying to delete or modify commission documents that are still in a processing state.
  Cause:
  
  Ongoing Processing: The commission documents are currently being processed by another transaction or user.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a document is locked by another user or process, you will encounter this error.
  Background Jobs: There may be background jobs that are processing commission documents, which can lead to temporary locks.
  
  Solution:
  
  Check Document Status: Verify the status of the commission documents in question. You can do this by navigating to the relevant transaction (e.g., transaction codes related to commission processing) and checking if the documents are still being processed.
  Wait and Retry: If the documents are being processed by another user or job, wait for the processing to complete and then retry your action.
  Identify Locks: Use transaction code SM12 to check for locks on the commission documents. If you find locks that are no longer valid (e.g., a user session that has ended), you may need to delete those locks.
  Check Background Jobs: Use transaction code SM37 to check for any background jobs that might be processing the commission documents. If you find any jobs that are taking too long, you may need to investigate further.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CAC1, CAC2, or any other related to commission processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to commission processing and the specific error message.
  Documentation: Review SAP documentation related to commission management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the CACSCR102 error and continue with your commission processing tasks.