How To Fix CACSAC1018 - The result of release rule determination is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSAC1 - Actual Commission

• Message number: 018

• Message text: The result of release rule determination is invalid

What causes this issue?

Release rules have been defined for commission contract &V1& . However
the determination cannot find a release rule for the standard contract.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct your Customizing settings for the determination of release rules
or check the individual settings of the commission contract.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSAC1018 - The result of release rule determination is invalid ?

  The SAP error message CACSAC1018, which states "The result of release rule determination is invalid," typically occurs in the context of SAP Convergent Charging (SAP CC) when there is an issue with the release rule determination process. This process is crucial for determining how charges are applied to a customer based on specific criteria.
  Causes:
  
  Incorrect Configuration: The release rules may not be properly configured in the system. This could include missing or incorrect conditions that lead to an invalid determination.
  Missing Data: Required data for the release rule determination might be missing or incomplete. This could include customer data, service data, or other relevant parameters.
  Inconsistent Rules: There may be conflicting or overlapping rules that cause ambiguity in the determination process.
  Version Issues: If there are multiple versions of release rules, the system might be trying to access a version that is not valid or has been deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access certain rules or data required for the determination.
  
  Solutions:
  
  Check Configuration: Review the configuration of the release rules in the SAP CC system. Ensure that all necessary conditions and parameters are correctly set up.
  Validate Data: Ensure that all required data for the release rule determination is present and accurate. This includes checking customer profiles, service definitions, and any other relevant data.
  Review Rules: Examine the release rules for any inconsistencies or conflicts. Simplifying or clarifying the rules may help resolve the issue.
  Check Versions: Verify that the correct version of the release rules is active and that there are no deactivated versions causing the issue.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the relevant data and rules.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for Convergent Charging to understand the configuration and rules better.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  By following these steps, you should be able to identify and resolve the cause of the CACSAC1018 error in your SAP system.