How To Fix CACSAC1017 - Deletion of fulfillment level for stt.schedule item(s) &1/&2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSAC1 - Actual Commission

• Message number: 017

• Message text: Deletion of fulfillment level for stt.schedule item(s) &1/&2 failed

What causes this issue?

Deletion of the fulfillment level for settlement schedule item
&SYST-MSGV1& / &SYST-MSGV2& has failed and processing is being
terminated.

System Response

The fulfillment level neither exists in the database nor in the posting
buffer.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSAC1017 - Deletion of fulfillment level for stt.schedule item(s) &1/&2 failed ?

  The SAP error message CACSAC1017 indicates that there was a failure in deleting the fulfillment level for a specific schedule item. This error typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with scheduling and fulfillment processes.
  Cause:
  The error can be caused by several factors, including:
  
  
  Dependencies on Other Objects: The schedule item may have dependencies or linked objects that prevent its deletion. For example, if there are open transactions or related documents that reference the schedule item, the system will not allow deletion.
  
  
  Incorrect Status: The status of the schedule item may not allow for deletion. If the item is in a status that prohibits changes, such as being processed or completed, the deletion will fail.
  
  
  Authorization Issues: The user attempting to delete the fulfillment level may not have the necessary authorizations to perform this action.
  
  
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the fulfillment level due to business rules or configurations.
  
  
  Solution:
  To resolve the CACSAC1017 error, you can take the following steps:
  
  
  Check Dependencies: Review the schedule item and check for any dependencies or linked objects. Ensure that there are no open transactions or documents that reference the item.
  
  
  Verify Status: Check the status of the schedule item. If it is in a status that does not allow deletion, you may need to change its status or complete any necessary processes before attempting to delete it.
  
  
  Review Authorizations: Ensure that the user has the appropriate authorizations to delete fulfillment levels. If necessary, consult with your SAP security team to verify and adjust user roles.
  
  
  Consult Logs and Messages: Look at the application logs or any additional error messages that may provide more context about why the deletion failed. This can help identify specific issues that need to be addressed.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (such as SE11 for data dictionary, SE37 for function modules, or SLG1 for application logs) to investigate further.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and data.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as:
  
  SE11: Data Dictionary
  SE37: Function Module
  SLG1: Application Log
  SE80: Object Navigator
  
  
  
  Documentation: Review SAP documentation related to the FI-CA module and fulfillment processes to understand the business logic and constraints that may apply.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.