How To Fix CACS_WFC035 - Message group &4 found: No workflow required

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_WFC - Workflow for Case

• Message number: 035

• Message text: Message group &4 found: No workflow required

What causes this issue?

Message group &v4& was determined for commission case &v1&/&v2&/&v3&.
However, the configuration of this message group does not provide for a
workflow event being triggered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_WFC035 - Message group &4 found: No workflow required ?

  The SAP error message CACS_WFC035 with the description "Message group &4 found: No workflow required" typically occurs in the context of SAP's workflow management, particularly in the area of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC). This message indicates that the system has determined that no workflow is necessary for the specific process or transaction being executed.
  Cause:
  
  Workflow Configuration: The workflow may not be configured correctly for the specific business process or transaction. This could be due to missing or incorrect settings in the workflow definition.
  Business Process Logic: The business logic may dictate that no workflow is needed for the current operation. This could be intentional based on the design of the process.
  Message Group: The message group referenced in the error may not have any associated workflow tasks defined, leading the system to conclude that no workflow is required.
  User Role/Authorization: The user executing the transaction may not have the necessary roles or authorizations to trigger a workflow.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow configuration in the SAP system. Ensure that the relevant workflows are defined and activated for the specific business process.
  Review Business Process Requirements: Confirm whether a workflow is indeed required for the transaction. If not, this message may be expected behavior.
  Examine Message Group: Investigate the message group mentioned in the error. Check if there are any workflows associated with it and if they are correctly set up.
  User Authorizations: Ensure that the user has the necessary authorizations to initiate workflows. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the workflow in question. This may provide insights into whether the absence of a workflow is expected.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) or SWI1 (Work Item Selection) to analyze and manage workflows.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: If changes are made to the workflow configuration, conduct thorough testing to ensure that the workflow behaves as expected in various scenarios.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP specialist or support team for further assistance.