How To Fix CACS_WFC026 - Threshold value for "Total No. of Messages" exceeded for run &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_WFC - Workflow for Case

• Message number: 026

• Message text: Threshold value for "Total No. of Messages" exceeded for run &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_WFC026 - Threshold value for "Total No. of Messages" exceeded for run &1/&2 ?

  The SAP error message CACS_WFC026 indicates that the threshold value for the "Total Number of Messages" has been exceeded for a specific run identified by &1 (the run ID) and &2 (the run type). This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar applications where message processing is involved.
  Cause:
  
  Threshold Exceeded: The primary cause of this error is that the number of messages processed in a particular run has exceeded the predefined threshold limit set in the system configuration.
  Configuration Settings: The threshold values are usually set in the system configuration and may not be aligned with the actual volume of messages being processed.
  High Volume of Transactions: A sudden spike in the number of transactions or messages being processed can lead to this error if the system is not configured to handle such volumes.
  
  Solution:
  
  
  Increase Threshold Value:
  
  Access the configuration settings for the message processing thresholds in SAP CC.
  Locate the parameter for "Total No. of Messages" and increase its value to accommodate the expected volume of messages.
  Save the changes and restart the relevant processes if necessary.
  
  
  
  Monitor Message Volume:
  
  Regularly monitor the volume of messages being processed to ensure that the threshold values are appropriate.
  Adjust the thresholds proactively based on historical data and expected growth.
  
  
  
  Batch Processing:
  
  If applicable, consider breaking down large batches of messages into smaller batches that are within the threshold limits.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help guides specific to your version of SAP CC for detailed instructions on adjusting threshold settings.
  
  
  
  System Performance:
  
  Ensure that the system has adequate resources (CPU, memory, etc.) to handle the processing load, as performance issues can also contribute to message processing delays.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to configuration and monitoring in SAP CC, such as SCC1 for client copy or SCC4 for client settings.
  Support: If the issue persists after making adjustments, consider reaching out to SAP support for further assistance.
  
  By addressing the threshold settings and monitoring message volumes, you can mitigate the occurrence of this error in the future.