How To Fix CACS_USAGE001 - Buffers have been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_USAGE - Messages for System Measurement

• Message number: 001

• Message text: Buffers have been reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_USAGE001 - Buffers have been reset ?

  The SAP error message CACS_USAGE001: Buffers have been reset typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that the internal buffers used by the system have been reset, which can lead to issues in processing usage data or charging transactions.
  Causes:
  
  System Restart or Crash: The buffers may be reset due to a system restart or an unexpected crash of the SAP CC application.
  Memory Management Issues: If the system runs out of memory or if there are issues with memory allocation, it can lead to buffer resets.
  Configuration Changes: Changes in configuration settings related to caching or buffer management can also trigger this error.
  High Load: A sudden spike in usage or transactions can overwhelm the system, causing it to reset buffers to manage resources effectively.
  
  Solutions:
  
  Check System Logs: Review the system logs for any related errors or warnings that occurred before the buffer reset. This can provide insights into the root cause.
  Monitor System Performance: Use monitoring tools to check the performance of the SAP CC system. Look for memory usage, CPU load, and other performance metrics.
  Restart the Application: If the error persists, consider restarting the SAP CC application to clear any temporary issues.
  Adjust Configuration: If the issue is related to configuration, review and adjust the settings for memory management and buffer sizes as needed.
  Update SAP CC: Ensure that you are running the latest version of SAP CC, as updates may contain fixes for known issues.
  Contact SAP Support: If the problem continues, it may be necessary to contact SAP support for further assistance, especially if it is impacting business operations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on buffer management in SAP CC.
  Documentation: Review the SAP CC documentation for best practices on system configuration and performance tuning.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CACS_USAGE001 error effectively.