How To Fix CACS_STD279 - More than one calculation tool exists in same agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_STD - Higher Level Messages for Standard Contract

• Message number: 279

• Message text: More than one calculation tool exists in same agreement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_STD279 - More than one calculation tool exists in same agreement ?

  The SAP error message CACS_STD279, which states "More than one calculation tool exists in same agreement," typically occurs in the context of SAP Convergent Charging (SAP CC) when there are multiple calculation tools assigned to a single agreement. This situation can lead to confusion in the calculation process, as the system does not know which calculation tool to use.
  Cause:
  
  Multiple Calculation Tools: The primary cause of this error is that more than one calculation tool has been assigned to the same agreement. This can happen due to configuration errors or incorrect data entry during the setup of agreements in SAP CC.
  Data Migration Issues: If data has been migrated from another system or if there have been changes in the configuration, it may lead to multiple calculation tools being inadvertently linked to the same agreement.
  Configuration Errors: Incorrect configuration in the charging model or agreement setup can also lead to this issue.
  
  Solution:
  
  Review Agreement Configuration: Check the configuration of the agreement in question. Ensure that only one calculation tool is assigned to the agreement. You can do this by navigating to the agreement details in the SAP CC interface.
  Remove Duplicate Calculation Tools: If you find multiple calculation tools assigned, remove the duplicates so that only one remains. This can usually be done in the agreement's configuration settings.
  Check Related Objects: Ensure that related objects (like charging models, pricing conditions, etc.) are also correctly configured and do not reference multiple calculation tools.
  Testing: After making changes, test the agreement to ensure that the error no longer occurs and that calculations are performed correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing calculation tools and agreements in SAP CC.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users involved in setting up agreements and calculation tools are adequately trained and have access to the necessary documentation to avoid configuration errors in the future.
  
  By following these steps, you should be able to resolve the CACS_STD279 error and ensure that your agreements are configured correctly in SAP Convergent Charging.