How To Fix CACS_SE303 - Settlement items with zero amounts exist

CACS_SE303 - Overview

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 303

• Message text: Settlement items with zero amounts exist

What causes this issue?

Some settlement systems do not allow the transfer of zero amounts. The
settlement is terminated in this case. Zero lines are currently not
excluded from the transfer.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In Customizing for the settlement type, you can determine whether the
system is to exclude zero lines for the settlement type. In this case,
no zero lines will be transferred to the settlement system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CACS_SE303 - Details

• The SAP error message CACS_SE303 indicates that there are settlement items with zero amounts in the system. This typically occurs in the context of the SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when trying to process or settle transactions that have no monetary value associated with them.
  
  Cause:
  
  
  Zero Amount Transactions: The primary cause of this error is the presence of settlement items that have a zero amount. This can happen due to various reasons, such as:
  
  Incorrect configuration of pricing or discounts.
  Transactions that were not properly recorded or have been adjusted to zero.
  Data entry errors or issues during the transaction processing.
  
  
  
  Incomplete Data: Sometimes, the data required for settlement might be incomplete or incorrectly processed, leading to zero amounts being generated.
  
  
  Business Logic: Certain business rules or logic might dictate that transactions with zero amounts should not be processed further, leading to this error.
  
  
  
  Solution:
  To resolve the CACS_SE303 error, you can