How To Fix CACS_SE302 - Settlement items with zero amounts will not be transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 302

• Message text: Settlement items with zero amounts will not be transferred

What causes this issue?

Some settlement sytems do not allow zero amounts to be transferred. In
this case settlement may be canceled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing for the settlement type, you can determine if zero lines
are permitted for the settlement type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SE302 - Settlement items with zero amounts will not be transferred ?

  The SAP error message CACS_SE302 indicates that there are settlement items with zero amounts that are not being transferred. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where settlement items are processed for billing or invoicing.
  Cause:
  
  Zero Amounts: The primary cause of this error is the presence of settlement items that have a zero amount. SAP does not allow the transfer of these items because they do not contribute to the financial transactions.
  Configuration Issues: There may be configuration settings in the system that dictate how settlement items are processed, which could lead to the exclusion of zero amount items.
  Data Integrity: There might be issues with the data integrity or the way the settlement items were created or processed, leading to zero amounts being generated.
  
  Solution:
  
  Review Settlement Items: Check the settlement items that are being processed. Identify any items with zero amounts and determine if they should be included in the settlement process.
  Adjust or Remove Zero Amount Items: If the zero amount items are not needed, you can either delete them or adjust the relevant transactions to ensure they have a non-zero amount.
  Configuration Settings: Review the configuration settings related to settlement processing in SAP. Ensure that the settings align with your business requirements and that they allow for the correct handling of settlement items.
  Data Validation: Implement data validation checks to prevent the creation of zero amount settlement items in the future. This can involve setting up rules or checks during the transaction entry process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any additional guidance or known issues related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for Convergent Charging or CIN for Convergent Invoicing, as they may provide additional insights into the settlement process.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance. They can provide more tailored guidance based on your specific system configuration and version.
  
  By addressing the root cause of the zero amounts and ensuring proper configuration and data integrity, you should be able to resolve the CACS_SE302 error and facilitate the successful transfer of settlement items.