How To Fix CACS_SE220 - Determination returned no results

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 220

• Message text: Determination returned no results

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SE220 - Determination returned no results ?

  The SAP error message CACS_SE220, which states "Determination returned no results," typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where a determination process is expected to yield results based on certain criteria. This error indicates that the system was unable to find any applicable rules or conditions that match the input data provided during the determination process.
  Causes:
  
  
  Missing or Incorrect Configuration: The determination rules or conditions may not be properly configured in the system. This could include missing entries in the relevant tables or incorrect settings in the determination logic.
  
  
  Data Issues: The input data provided for the determination process may not meet the criteria defined in the rules. This could be due to incorrect or incomplete data.
  
  
  Inactive Rules: The rules that should be applied may be inactive or not properly activated in the system.
  
  
  Scope of Determination: The determination process may be scoped too narrowly, meaning that it does not cover the scenarios being tested.
  
  
  Versioning Issues: If there are multiple versions of the determination rules, the system may be referencing an outdated or incorrect version.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration of the determination rules in the SAP system. Ensure that all necessary rules are defined and activated.
  
  
  Validate Input Data: Ensure that the data being passed to the determination process is complete and meets the expected criteria. This may involve checking the data types, formats, and values.
  
  
  Activate Rules: If any rules are found to be inactive, activate them and test the determination process again.
  
  
  Review Determination Scope: Check the scope of the determination process to ensure it includes all relevant scenarios. Adjust the scope if necessary.
  
  
  Check for Version Conflicts: If there are multiple versions of the determination rules, ensure that the correct version is being used. Update the references if needed.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the determination process and identify where it fails to return results.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  Documentation: Review the official SAP documentation for the specific module you are working with to understand the determination process and configuration requirements.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  By following these steps, you should be able to identify the cause of the CACS_SE220 error and implement a suitable solution.