How To Fix CACS_SE219 - More than one determination result found

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 219

• Message text: More than one determination result found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SE219 - More than one determination result found ?

  The SAP error message CACS_SE219, which states "More than one determination result found," typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where a determination process is used to identify a specific result based on certain criteria. This error indicates that the system has found multiple potential results for a determination rule, which leads to ambiguity and prevents the system from proceeding.
  Cause:
  
  Ambiguous Rules: There may be multiple determination rules that match the same criteria, leading to confusion about which rule should be applied.
  Configuration Issues: Incorrect or overlapping configurations in the determination logic can cause multiple results to be returned.
  Data Issues: The data being processed may not be unique enough to allow for a single determination result, possibly due to duplicate entries or incorrect data setup.
  
  Solution:
  
  Review Determination Rules: Check the determination rules configured in the system. Ensure that they are distinct and do not overlap in a way that could lead to multiple matches.
  Refine Criteria: Modify the criteria used in the determination rules to make them more specific, ensuring that only one rule can apply to a given situation.
  Data Cleanup: Investigate the data being processed to ensure there are no duplicates or inconsistencies that could lead to multiple determination results.
  Testing: After making changes, conduct thorough testing to ensure that the determination process now yields a single result as expected.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging or the specific module you are working with for detailed guidance on setting up determination rules.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By addressing the underlying causes and refining the determination logic, you should be able to resolve the CACS_SE219 error and ensure that the system can successfully determine a single result.