How To Fix CACS_SE028 - Cannot create settlement document; one parameter is blank

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 028

• Message text: Cannot create settlement document; one parameter is blank

What causes this issue?

No <DS:GLOS.D388EDC2EE09D411A4910060B03C3B0E>settlement document</> can
be created because one of the following parameters is incorrectly
filled:
Contract to be settled: ,,&v1&
Amount: ,,&v2&
Currency: ,,,,&v3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the settings of the above fields.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SE028 - Cannot create settlement document; one parameter is blank ?

  The SAP error message CACS_SE028 indicates that there is an issue with creating a settlement document due to one or more required parameters being blank. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when the system attempts to process a settlement document but finds that essential information is missing.
  Causes:
  
  Missing Parameters: One or more required fields in the settlement document are not filled in. This could include fields like settlement type, account information, or other critical parameters.
  Configuration Issues: There may be configuration settings in the SAP system that are not properly set up, leading to missing parameters during the settlement document creation.
  Data Inconsistencies: There could be inconsistencies in the data being processed, such as missing or incorrect entries in related master data (e.g., customer accounts, service contracts).
  User Input Errors: If the settlement document is being created manually, user input errors could lead to blank fields.
  
  Solutions:
  
  Check Required Fields: Review the parameters required for creating a settlement document. Ensure that all mandatory fields are filled in correctly.
  Review Configuration: Check the configuration settings in SAP related to settlement documents. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data being used to create the settlement document. Ensure that all related master data is complete and accurate.
  Error Logs: Check the application logs or error logs in SAP for more detailed information about which specific parameter is blank. This can help pinpoint the issue.
  User Training: If the error is due to user input, consider providing additional training to users on how to correctly create settlement documents.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the settlement document creation process and required parameters.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used for creating or managing settlement documents, such as CACS_SE01 for settlement document processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CACS_SE028 error message in your SAP system.