How To Fix CACS_SE028 - Cannot create settlement document; one parameter is blank

CACS_SE028 - Overview

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 028

• Message text: Cannot create settlement document; one parameter is blank

What causes this issue?

No <DS:GLOS.D388EDC2EE09D411A4910060B03C3B0E>settlement document</> can
be created because one of the following parameters is incorrectly
filled:
Contract to be settled: ,,&v1&
Amount: ,,&v2&
Currency: ,,,,&v3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the settings of the above fields.

Error message extract from SAP system. Copyright SAP SE.

CACS_SE028 - Details

• The SAP error message CACS_SE028 indicates that there is an issue with creating a settlement document due to one or more required parameters being blank. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when the system attempts to process a settlement document but finds that essential information is missing.
  Causes:
  
  Missing Parameters: One or more required fields in the settlement document are not filled in. This could include fields like settlement type, account information, or other critical parameters.
  
  Configuration Issues: There may be configuration settings in the SAP system that are not properly set up, leading to missing parameters during the settlement document creation.
  Data Inconsistencies: There could be inconsistencies in the data being processed, such as missing or incorrect entries in related master data (e.g., customer accounts, service contracts).
  User Input Errors: If the settlement document is being created manually, user input errors