How To Fix CACS_SE027 - No settlement document created for settlement amount &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_SE - Settlement

• Message number: 027

• Message text: No settlement document created for settlement amount &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_SE027 - No settlement document created for settlement amount &1 ?

  The SAP error message CACS_SE027, which states "No settlement document created for settlement amount &1," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system was unable to create a settlement document for a specified settlement amount, which can be due to various reasons.
  Causes:
  
  Incorrect Configuration: The settlement configuration may not be set up correctly, leading to issues in document creation.
  Missing Data: Required data for the settlement process may be missing or incomplete, such as customer information, billing data, or settlement rules.
  Settlement Amount Issues: The specified settlement amount may not meet the criteria for creating a settlement document, such as being zero or negative.
  Authorization Issues: The user may not have the necessary authorizations to create settlement documents.
  Technical Issues: There may be underlying technical issues, such as system errors or bugs, that prevent the creation of the settlement document.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for settlements in SAP CC/CI to ensure they are correctly set up. This includes checking settlement rules, account assignments, and other related settings.
  Verify Data Completeness: Ensure that all necessary data for the settlement process is complete and accurate. This includes checking customer master data, billing documents, and any other relevant information.
  Review Settlement Amount: Check the settlement amount being processed. Ensure it is valid and meets the criteria for creating a settlement document.
  User Authorizations: Verify that the user attempting to create the settlement document has the necessary authorizations. If not, adjust the user roles or permissions accordingly.
  Check Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CC/CI you are using for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for Convergent Charging or CIN for Convergent Invoicing.
  SAP Notes: Search for SAP Notes related to error CACS_SE027 in the SAP Support Portal for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.