How To Fix CACS_RANKING012 - No personalization data user &1 was found

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_RANKING - Messages of Ranking List

• Message number: 012

• Message text: No personalization data user &1 was found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_RANKING012 - No personalization data user &1 was found ?

  The SAP error message CACS_RANKING012 indicates that the system could not find any personalization data for the specified user. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, where user-specific settings or preferences are required for certain functionalities.
  Cause:
  
  Missing Personalization Data: The user specified in the error message does not have any personalization data set up in the system.
  User Profile Issues: The user profile may not be correctly configured or may not have the necessary authorizations to access personalization data.
  Data Corruption: There could be issues with the underlying data or configuration that prevent the system from retrieving the personalization data.
  System Configuration: The system may not be properly configured to handle personalization for the user.
  
  Solution:
  
  
  Create Personalization Data:
  
  Navigate to the personalization settings in the SAP GUI or the relevant application.
  Create or update the personalization data for the user in question.
  
  
  
  Check User Profile:
  
  Ensure that the user has the correct roles and authorizations to access personalization data.
  Verify that the user is correctly set up in the system.
  
  
  
  Review Configuration:
  
  Check the system configuration related to personalization settings. Ensure that the necessary settings are enabled for user personalization.
  Consult with your SAP Basis or system administrator to ensure that the system is configured correctly.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the personalization data to identify any corruption or inconsistencies.
  If necessary, correct any issues found during the checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user profiles or PFCG (Role Maintenance) to review roles and authorizations.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to set up and manage their personalization data effectively.
  
  By following these steps, you should be able to resolve the error message CACS_RANKING012 and ensure that the necessary personalization data is available for the user.