How To Fix CACS_POSTER028 - Reversal: Insert to table &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_POSTER - Commissions: Update Modules

• Message number: 028

• Message text: Reversal: Insert to table &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_POSTER028 - Reversal: Insert to table &1 failed ?

  The SAP error message CACS_POSTER028 indicates that there was a failure when trying to insert a record into a specific table during a reversal process. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar financial applications where transactions are being reversed.
  Possible Causes:
  
  Database Locking Issues: The table may be locked by another transaction, preventing the insert operation from completing.
  Data Integrity Violations: The data being inserted may violate constraints such as primary key, foreign key, or unique constraints.
  Insufficient Authorizations: The user executing the reversal may not have the necessary permissions to perform the operation.
  Technical Issues: There could be underlying technical issues with the database or the SAP system itself, such as connectivity problems or database corruption.
  Configuration Issues: Incorrect configuration settings in the SAP system or the application may lead to this error.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the relevant tables. If locks are found, you may need to wait for the other transaction to complete or resolve the lock.
  Review Data: Ensure that the data being inserted does not violate any constraints. Check for duplicate entries or invalid references.
  User Authorizations: Verify that the user has the necessary authorizations to perform the reversal. You can check this using transaction SU53 to analyze authorization failures.
  Check System Logs: Use transaction SLG1 to check application logs for more detailed error messages that can provide insights into the failure.
  Database Health Check: Perform a health check on the database to ensure there are no underlying issues. This may involve checking for database consistency or running database repair tools.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) to investigate the underlying processes.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SAP Convergent Charging) for any known issues or best practices.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to diagnose and resolve the error message CACS_POSTER028 effectively.