How To Fix CACS_POSTER027 - Commission document header posting: Document number not provisional (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_POSTER - Commissions: Update Modules

• Message number: 027

• Message text: Commission document header posting: Document number not provisional (&1)

What causes this issue?

The document update task discovered a commission document whose
document header already contained the above document number when the
update task was called. This document number contains errors.
Provisional numbers have to be transferred for a new posting. They
always have the prefix "$".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the document headers that were transferred to the document update
task.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_POSTER027 - Commission document header posting: Document number not provisional (&1) ?

  The SAP error message CACS_POSTER027 indicates that there is an issue with the posting of a commission document header. Specifically, the error states that the document number is not provisional. This typically occurs in the context of SAP Commission Management or SAP Customer Activity Repository (CAR) when trying to post a commission document that is expected to be in a provisional state but is not.
  Cause:
  
  Document Status: The document you are trying to post may not be in a provisional status. In SAP, documents can have different statuses, and only those in a provisional state can be modified or posted.
  Incorrect Document Number: The document number being referenced may not exist or may not be the correct one for the operation you are trying to perform.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected behavior for commission document postings.
  Authorization Issues: The user may not have the necessary authorizations to post the document, leading to this error.
  
  Solution:
  
  Check Document Status: Verify the status of the commission document. Ensure that it is indeed in a provisional state. You can do this by checking the document in the relevant transaction (e.g., CACS or other related transactions).
  Verify Document Number: Ensure that the document number you are trying to post is correct and exists in the system. You can use transaction codes like SE16 or SE11 to check the relevant database tables.
  Review Configuration: Check the configuration settings related to commission document postings. Ensure that the settings are correct and that the system is configured to allow posting of provisional documents.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the posting. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or notes related to commission management for any specific guidelines or known issues that might relate to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS (Commission Management) or other related transactions that deal with commission documents.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.