How To Fix CACS_POSTER020 - Reading document &1/&2 from DB table &3 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_POSTER - Commissions: Update Modules

• Message number: 020

• Message text: Reading document &1/&2 from DB table &3 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_POSTER020 - Reading document &1/&2 from DB table &3 failed ?

  The SAP error message CACS_POSTER020 indicates that there was a failure in reading a document from a database table. This error typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and billing processes.
  Cause:
  The error can be caused by several factors, including:
  
  Database Issues: There may be a problem with the database itself, such as corruption or unavailability.
  Missing Data: The document identified by the specified document number and type may not exist in the database.
  Authorization Issues: The user may not have the necessary permissions to access the document or the database table.
  Configuration Issues: There may be configuration problems in the system that prevent proper access to the required data.
  System Performance: High load on the database or system can lead to timeouts or failures in reading data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Existence: Verify that the document with the specified document number and type exists in the database. You can do this by querying the relevant database table directly or using transaction codes like FBL1N, FBL3N, or FBL5N to check for the document.
  
  
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. This may involve checking for locks, running consistency checks, or consulting with your database administrator.
  
  
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the document and the relevant database tables.
  
  
  Check Configuration: Review the configuration settings in the FI-CA module to ensure that everything is set up correctly. This may involve checking the settings for document types, number ranges, and other related configurations.
  
  
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or issues that may be affecting database access. If necessary, consider optimizing database queries or increasing system resources.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the document number, type, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as FBL1N, FBL3N, and FBL5N, for checking document statuses.
  Database Tables: Understand the specific database tables involved in the error, which may include tables related to document management in FI-CA.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the CACS_POSTER020 error effectively.