How To Fix CACS_POSTER018 - Reversal: Update reversal item information document row &1/&2/&3 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_POSTER - Commissions: Update Modules

• Message number: 018

• Message text: Reversal: Update reversal item information document row &1/&2/&3 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_POSTER018 - Reversal: Update reversal item information document row &1/&2/&3 failed ?

  The SAP error message CACS_POSTER018 indicates that there was a failure in updating the reversal item information for a document in the SAP system. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module when attempting to reverse a document.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the document you are trying to reverse. This could include missing or incorrect entries in the database.
  
  
  Authorization Issues: The user attempting the reversal may not have the necessary authorizations to perform the action.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or issues with the application logic.
  
  
  Configuration Issues: Incorrect configuration settings in the FI-CA module may lead to problems when processing reversals.
  
  
  Document Status: The document you are trying to reverse may be in a status that does not allow for reversal (e.g., already reversed, locked, etc.).
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document you are trying to reverse. Ensure that it is eligible for reversal.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the reversal. You may need to consult with your SAP security team.
  
  
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the reversal process.
  
  
  Data Consistency Check: Use transaction codes like SARA or SDBA to check for data inconsistencies in the database. You may need to run consistency checks or repair programs.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  
  Configuration Review: Review the configuration settings in the FI-CA module to ensure they are set up correctly for document reversals.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (for document reversal) and FBL5N (for customer line items) to help in troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to FI-CA and document management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to successfully reverse the document.