How To Fix CACS_POSTER002 - DDIC information in totals table &1 could not be accessed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_POSTER - Commissions: Update Modules

• Message number: 002

• Message text: DDIC information in totals table &1 could not be accessed

What causes this issue?

The system was not able to access the DDIC to reverse the entries in
the totals tables (e.g. for the recall of a commission case).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_POSTER002 - DDIC information in totals table &1 could not be accessed ?

  The SAP error message CACS_POSTER002 indicates that there is an issue accessing the DDIC (Data Dictionary) information in a totals table. This error typically arises in the context of SAP Convergent Charging or similar applications where totals tables are used to store aggregated data.
  Cause:
  
  Missing or Inaccessible Table: The specified totals table may not exist, or the user may not have the necessary authorizations to access it.
  Database Issues: There could be issues with the underlying database, such as corruption or connectivity problems.
  Transport Issues: If the system has recently undergone a transport, the table structure may not have been properly updated.
  Configuration Errors: Incorrect configuration settings in the application that reference the totals table.
  Data Dictionary Issues: There may be inconsistencies or errors in the Data Dictionary that prevent access to the table.
  
  Solution:
  
  Check Table Existence: Verify that the totals table specified in the error message exists in the database. You can do this using transaction SE11 (Data Dictionary) or SE16 (Data Browser).
  Authorization Check: Ensure that the user has the necessary authorizations to access the totals table. You can check this in transaction SU53 or by consulting with your security team.
  Database Health Check: Perform a health check on the database to ensure there are no issues. This may involve checking for locks, running consistency checks, or consulting with your database administrator.
  Transport Verification: If the issue arose after a transport, verify that all objects were transported correctly and that there are no missing components.
  Configuration Review: Review the configuration settings related to the application to ensure they are correct and pointing to the right totals table.
  Data Dictionary Consistency: Use transaction SE11 to check for inconsistencies in the Data Dictionary. You may need to regenerate the table or perform a consistency check.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), SU53 (Authorization Check), ST22 (Dump Analysis), SM21 (System Log).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  Documentation: Review the official SAP documentation for the specific module you are working with, as it may contain additional troubleshooting steps or configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the issue related to the CACS_POSTER002 error message.