How To Fix CACS_ICM_PRX016 - Active version of commission case &1 not found

CACS_ICM_PRX016 - Overview

• Message type: E = Error

• Message class: CACS_ICM_PRX - Messages in ICM services

• Message number: 016

• Message text: Active version of commission case &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_ICM_PRX016 - Active version of commission case &1 not found ?

  The SAP error message CACS_ICM_PRX016 indicates that the active version of a commission case (identified by the case number &1) could not be found. This error typically arises in the context of SAP Commission Management or Incentive and Commission Management (ICM) when the system is unable to locate the relevant data for processing commissions.
  Causes:
  
  Missing Commission Case: The specified commission case may not exist in the system or may have been deleted.
  Inactive Version: The commission case exists, but the active version is not available. This could happen if the case has been archived or if the version is not marked as active.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data model that prevent the system from retrieving the active version.
  Authorization Issues: The user may not have the necessary permissions to access the commission case.
  
  Solutions:
  
  
  Check Commission Case Existence:
  
  Verify that the commission case number provided in the error