How To Fix CACS_ICM_PRX014 - Exactly-once request cannot be locked: &1 (error code &2)

CACS_ICM_PRX014 - Overview

• Message type: E = Error

• Message class: CACS_ICM_PRX - Messages in ICM services

• Message number: 014

• Message text: Exactly-once request cannot be locked: &1 (error code &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_ICM_PRX014 - Exactly-once request cannot be locked: &1 (error code &2) ?

  The SAP error message CACS_ICM_PRX014 indicates that an "Exactly-once request cannot be locked" for a specific request identified by &1 and an associated error code &2. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar systems that handle transaction processing and require locking mechanisms to ensure data integrity.
  
  Cause:
  
  Concurrency Issues: The error usually arises when multiple processes or threads attempt to access or modify the same request simultaneously. The locking mechanism is designed to prevent data corruption, and if it cannot acquire a lock on the request, it raises this error.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold onto the lock longer than expected, causing other requests to fail when they try to access the same resource.
  System Configuration: There may be configuration issues in the SAP system that affect how locks are managed or released.
  
  
  Solution:
  
  Retry the Operation: Often, simply