How To Fix CACS_GUARANTEETD039 - No log exists

CACS_GUARANTEETD039 - Overview

• Message type: E = Error

• Message class: CACS_GUARANTEETD - Guarantee: Transaction Data

• Message number: 039

• Message text: No log exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_GUARANTEETD039 - No log exists ?

  The SAP error message CACS_GUARANTEETD039: No log exists typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find a log entry for a specific operation or transaction that you are trying to access or process.
  Causes:
  
  Missing Log Entries: The most common cause is that the log entries for the specific transaction or operation have not been created or have been deleted.
  Incorrect Transaction ID: The transaction ID or reference you are using to look up the log may be incorrect or does not exist.
  Data Purging: Logs may have been purged based on the system's data retention policies, leading to the absence of the expected log entries.
  System 
  Configuration Issues: There may be configuration issues in the SAP system that prevent logs from being generated or stored correctly.
  
  Solutions:
  
  Verify Transaction ID: Double-check the transaction ID or