How To Fix CACS_GUARANTEETD039 - No log exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_GUARANTEETD - Guarantee: Transaction Data

• Message number: 039

• Message text: No log exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_GUARANTEETD039 - No log exists ?

  The SAP error message CACS_GUARANTEETD039: No log exists typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find a log entry for a specific operation or transaction that you are trying to access or process.
  Causes:
  
  Missing Log Entries: The most common cause is that the log entries for the specific transaction or operation have not been created or have been deleted.
  Incorrect Transaction ID: The transaction ID or reference you are using to look up the log may be incorrect or does not exist.
  Data Purging: Logs may have been purged based on the system's data retention policies, leading to the absence of the expected log entries.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent logs from being generated or stored correctly.
  
  Solutions:
  
  Verify Transaction ID: Double-check the transaction ID or reference number you are using to ensure it is correct and corresponds to an existing transaction.
  Check Log Settings: Review the configuration settings for logging in the SAP system to ensure that logs are being generated and retained as expected.
  Consult System Administrator: If you suspect that logs have been purged or if there are configuration issues, consult with your SAP system administrator or BASIS team to investigate further.
  Review System Documentation: Check the SAP documentation or help resources for any specific notes or guidelines related to logging in the context of the module you are working with.
  Re-run the Process: If applicable, try re-running the process that should generate the log to see if it creates a new log entry.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you in troubleshooting, such as SLG1 (Application Log) to view logs.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.