How To Fix CACS_GUARANTEETD036 - Subthreshold earnings calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_GUARANTEETD - Guarantee: Transaction Data

• Message number: 036

• Message text: Subthreshold earnings calculation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_GUARANTEETD036 - Subthreshold earnings calculation ?

  The SAP error message CACS_GUARANTEETD036 typically relates to issues in the calculation of subthreshold earnings in the context of the SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC). This error can occur when the system encounters problems while processing guarantee calculations, particularly when the earnings fall below a certain threshold.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data related to the guarantee calculations, such as missing or incorrect entries in the relevant tables.
  Configuration Issues: The configuration settings for the guarantee calculations may not be set up correctly, leading to errors in the calculation process.
  Threshold Settings: The threshold values defined in the system may not align with the expected values for the earnings, causing the system to trigger this error.
  Business Rules: The business rules defined for calculating subthreshold earnings may not be correctly implemented or may be conflicting with other rules.
  
  Solution:
  
  Check Data Integrity: Review the data related to the guarantee calculations to ensure that all necessary entries are present and correct. This includes checking customer records, transaction data, and any related master data.
  Review Configuration: Go through the configuration settings for the guarantee calculations in the SAP system. Ensure that all parameters are set correctly and that they align with the business requirements.
  Adjust Threshold Values: If the threshold values are too low or incorrectly set, consider adjusting them to ensure that they are appropriate for the business context.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights and recommended actions.
  Debugging: If you have access to the development environment, consider debugging the calculation process to identify where the error is occurring.
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. They can provide insights based on the specific version of SAP you are using and any known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation for the modules involved (e.g., SAP CC, SAP CAR) to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.