How To Fix CACS_GUARANTEETD000 - 'Calculate Guarantee' process started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACS_GUARANTEETD - Guarantee: Transaction Data

  • Message number: 000

  • Message text: 'Calculate Guarantee' process started

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CACS_GUARANTEETD000 - 'Calculate Guarantee' process started ?

    The SAP error message CACS_GUARANTEETD000, which indicates that the "Calculate Guarantee" process has started, typically relates to the SAP Customer Activity Repository (CAR) or SAP Customer Management (CACS) modules. This message is often part of a process that calculates guarantees or warranties associated with customer transactions.

    Cause:

    1. Process Initialization: The message indicates that the calculation process for guarantees has been initiated. This is not necessarily an error but rather an informational message.
    2. Configuration Issues: If the process does not complete successfully, it may be due to misconfiguration in the guarantee settings or missing data.
    3. Data Issues: Incomplete or incorrect data related to customer transactions, products, or guarantees can lead to issues during the calculation process.
    4. System Performance: If the system is under heavy load, the calculation process may take longer than expected, leading to timeouts or other related issues.

    Solution:

    1. Monitor the Process: Check the status of the guarantee calculation process. If it is taking too long, you may need to investigate system performance or resource allocation.
    2. Review Configuration: Ensure that the guarantee settings in the system are correctly configured. This includes checking the relevant customizing settings in the SAP system.
    3. Check Data Integrity: Verify that all necessary data for the calculation is complete and accurate. This includes customer data, product data, and any relevant transaction data.
    4. Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
    5. Consult Documentation: Refer to SAP documentation or notes related to the CACS module for any known issues or additional troubleshooting steps.
    6. SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you suspect a bug or system issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring or troubleshooting the guarantee calculation process (e.g., SE38 for report execution, SM37 for job monitoring).
    • SAP Notes: Check for any SAP Notes that may address known issues related to the guarantee calculation process.
    • Performance Tuning: If performance is an issue, consider reviewing system performance tuning guides or consulting with your BASIS team.

    By following these steps, you should be able to address the CACS_GUARANTEETD000 message and ensure that the guarantee calculation process runs smoothly.

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