How To Fix CACS_FFLT003 - Fulfillment level with GUID &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_FFLT - Fulfillment Level Manager

• Message number: 003

• Message text: Fulfillment level with GUID &1 already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_FFLT003 - Fulfillment level with GUID &1 already exists ?

  The SAP error message CACS_FFLT003 indicates that there is an attempt to create or modify a fulfillment level in the SAP system, but a fulfillment level with the same GUID (Globally Unique Identifier) already exists. This typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where fulfillment levels are used to manage and track service fulfillment.
  Cause:
  
  
  Duplicate Entry: The most common cause of this error is that there is already an existing fulfillment level with the same GUID in the system. This can happen if:
  
  An attempt is made to create a new fulfillment level using a GUID that has already been assigned to another fulfillment level.
  There was a previous transaction that did not complete successfully, leaving behind a record with the same GUID.
  
  
  
  Data Migration Issues: If data has been migrated from another system or if there have been changes in the database that were not properly synchronized, it could lead to duplicate GUIDs.
  
  
  System Bugs or Configuration Issues: Sometimes, bugs in the system or incorrect configurations can lead to unexpected behavior, including the generation of duplicate GUIDs.
  
  
  Solution:
  
  
  Check Existing Fulfillment Levels: 
  
  Use transaction codes or reports in SAP to check for existing fulfillment levels with the same GUID. You can use the relevant tables or transaction codes to search for the fulfillment level.
  If you find the existing fulfillment level, you may need to modify or delete it if it is no longer needed.
  
  
  
  Use a Different GUID: 
  
  If you are creating a new fulfillment level, ensure that you are using a unique GUID. This may involve generating a new GUID if the system allows it.
  
  
  
  Database Consistency Check: 
  
  Perform a consistency check on the database to ensure that there are no orphaned or duplicate records. This may require the assistance of a database administrator or SAP support.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to fulfillment levels in SAP CC, such as CACS_FULFILLMENT or similar.
  Documentation: Review the SAP documentation for Convergent Charging or the specific module you are working with to understand how fulfillment levels are managed.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.