How To Fix CACS_FFLT002 - Fulfillment level with GUID &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_FFLT - Fulfillment Level Manager

• Message number: 002

• Message text: Fulfillment level with GUID &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_FFLT002 - Fulfillment level with GUID &1 not found ?

  The SAP error message CACS_FFLT002 indicates that a fulfillment level with a specific GUID (Globally Unique Identifier) could not be found in the system. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar applications where fulfillment levels are used to manage and track service delivery.
  Cause:
  
  Missing Fulfillment Level: The fulfillment level identified by the GUID does not exist in the database. This could be due to data deletion, incorrect configuration, or a failure in data migration.
  Incorrect GUID: The GUID being referenced may be incorrect or malformed, leading to the system being unable to locate the corresponding fulfillment level.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to incomplete transactions or errors during data processing.
  Authorization Issues: The user may not have the necessary permissions to access the fulfillment level data.
  
  Solution:
  
  Verify the GUID: Check the GUID being referenced in the error message to ensure it is correct. If it was manually entered, confirm that there are no typographical errors.
  Check Database Entries: Use transaction codes or database queries to check if the fulfillment level with the specified GUID exists in the relevant tables. If it does not exist, you may need to recreate it or restore it from a backup if it was deleted.
  Review Configuration: Ensure that the configuration settings related to fulfillment levels are correct. This includes checking any related master data or configuration settings in SAP CC.
  Data Consistency Check: Run consistency checks or data validation processes to identify and resolve any inconsistencies in the database.
  User Authorization: Ensure that the user encountering the error has the necessary authorizations to access the fulfillment level data. If not, work with your SAP security team to grant the appropriate permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP CC you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate and troubleshoot issues related to fulfillment levels, such as CACS_FULFILLMENT or similar.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after following these steps, consider reaching out to SAP Support for further assistance.