How To Fix CACS_DBIF2D117 - Check of '&1' is incomplete due to a database error

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_DBIF2D - Messages for Database Accesses

• Message number: 117

• Message text: Check of '&1' is incomplete due to a database error

What causes this issue?

The XPRA was supposed to examine the result types in Customizing table
tcacs_rem that are different from '01'.
However this check was not performed fully due to an error.

System Response

The XPRA may be repeated, but this is not a requirement.

How to fix this error?

Check the settings of the result types in the remuneration types for
performance-related remuneration.
If there are entries that differ from the standard result type '01',
they have had no effect on specific process steps in the commission case
up until now. These functions were only activated for Release 700.
This may lead to expected results.
For more information, see SAP Note 916174 and the Release Note for
Release 700.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_DBIF2D117 - Check of '&1' is incomplete due to a database error ?

  The SAP error message CACS_DBIF2D117 indicates that there is an issue with a database operation related to the SAP Convergent Charging (SAP CC) application. This error typically arises when the system encounters a problem while trying to check or validate a specific entry in the database, which is denoted by the placeholder '&1'.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Database Connectivity Issues: There may be a problem with the connection between the SAP application and the database server.
  Database Locking: The entry being checked might be locked by another transaction, preventing the current operation from completing.
  Data Integrity Issues: There could be corruption or inconsistencies in the database that are causing the check to fail.
  Configuration Errors: Incorrect configuration settings in the SAP CC system or the database can lead to this error.
  Resource Limitations: The database server may be experiencing resource constraints (e.g., memory, CPU) that affect its ability to process requests.
  
  Solution:
  To resolve the CACS_DBIF2D117 error, you can take the following steps:
  
  
  Check Database Connectivity:
  
  Ensure that the database server is up and running.
  Verify that the connection parameters (host, port, username, password) are correct.
  
  
  
  Review Database Locks:
  
  Use database management tools to check for any locks on the relevant tables or entries.
  If necessary, release any locks that may be causing the issue.
  
  
  
  Check for Data Integrity Issues:
  
  Run database consistency checks to identify and resolve any corruption or inconsistencies.
  If issues are found, you may need to restore from a backup or apply fixes as necessary.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings for SAP CC and the database are correct and aligned with best practices.
  Check for any recent changes that may have introduced the error.
  
  
  
  Monitor Resource Usage:
  
  Check the resource usage on the database server to ensure it is not overloaded.
  If resource limitations are identified, consider optimizing queries, increasing resources, or scheduling heavy operations during off-peak hours.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  Apply any recommended updates or fixes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  
  
  
  Related Information:
  
  SAP Convergent Charging Documentation: Review the official SAP documentation for Convergent Charging for insights into common issues and best practices.
  Database Administration Guides: Consult the database administration guides for your specific database (e.g., Oracle, SQL Server) for troubleshooting tips related to connectivity and performance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the CACS_DBIF2D117 error effectively.