How To Fix CACS_DBIF2D116 - Cannot check '&1' due to a database error

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_DBIF2D - Messages for Database Accesses

• Message number: 116

• Message text: Cannot check '&1' due to a database error

What causes this issue?

The XPRA was supposed to examine the result types in Customizing table
tcacs_rem that are different from '01'.
However this check was not performed due to an error.

System Response

The XPRA may be repeated, but this is not a requirement.

How to fix this error?

Check the settings of the result types in the remuneration types for
performance-related remuneration.
If there are entries that differ from the standard result type '01',
they have had no effect on specific process steps in the commission case
up until now. These functions were only activated for Release 700.
This may lead to expected results.
For more information, see SAP Note 916174 and the Release Note for
Release 700.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_DBIF2D116 - Cannot check '&1' due to a database error ?

  The SAP error message CACS_DBIF2D116 indicates that there is a database error preventing the system from checking a specific entry or record. This error typically arises in the context of SAP's Customer Activity Management (CAM) or similar modules that rely on database interactions.
  Causes:
  
  Database Connectivity Issues: There may be a problem with the connection between the SAP application and the database server.
  Database Locking: The record you are trying to access may be locked by another transaction or user.
  Corrupted Data: There could be corruption in the database that is preventing the system from accessing the required data.
  Insufficient Authorizations: The user may not have the necessary permissions to access the data.
  Database Configuration Issues: Misconfigurations in the database settings or parameters can lead to errors.
  Performance Issues: High load on the database server can lead to timeouts or failures in executing queries.
  
  Solutions:
  
  Check Database Connection: Ensure that the connection to the database is active and functioning properly. You can do this by checking the database logs and connection settings in the SAP system.
  Release Locks: If the record is locked, identify the user or process that is holding the lock and release it if possible. You can use transaction codes like SM12 to view and manage locks.
  Data Consistency Check: Run consistency checks on the database to identify and fix any corrupted data. This may involve using transaction codes like DB02 or DBACOCKPIT.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. You can check this using transaction SU53 or SU01.
  Database Performance Monitoring: Monitor the performance of the database to identify any bottlenecks or issues. This may involve checking for long-running queries or high resource usage.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and DB02 (Database Performance).
  SAP Notes: Regularly check for updates and patches related to your SAP version, as these can often resolve known issues.
  Documentation: Review SAP documentation for best practices in database management and troubleshooting.
  
  By following these steps, you should be able to diagnose and resolve the CACS_DBIF2D116 error effectively.