Message type: E = Error
Message class: CACS_CS - Correspondence: Process Information
Message number: 011
Message text: Error while resetting ICM correspondence request
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CACS_CS011
- Error while resetting ICM correspondence request ?The SAP error message CACS_CS011, which indicates "Error while resetting ICM correspondence request," typically occurs in the context of the SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems when there is an issue with the correspondence request processing. Causes: Data Inconsistency: There may be inconsistencies in the data related to the correspondence request, such as missing or incorrect entries in the database. System
Configuration Issues: Incorrect configuration settings in the ICM (Internet Communication Manager) or related components can lead to this error. Authorization Issues: The user may not have the necessary authorizations to perform the reset operation. Technical Issues: There could be underlying technical issues, such as database locks or connectivity problems with the ICM. Solutions: Check Data Consistency: Verify the data related to the correspondence request. Ensure that all required fields are filled and that there are no inconsistencies. Use transaction codes like SE11 or SE16 to check the relevant database tables for any
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