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How To Fix CACS_CA011 - Process is started in productive mode


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACS_CA - Periodic Run of Additional Commission Case

  • Message number: 011

  • Message text: Process is started in productive mode

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CACS_CA011 - Process is started in productive mode ?

    The SAP error message CACS_CA011 indicates that a process is being started in productive mode, which typically means that the system is configured to run in a live environment rather than a test or development environment. This error is often encountered in the context of SAP Convergent Charging (SAP CACS) or similar applications where certain processes should not be executed in a productive environment due to potential impacts on live data or operations.

    Cause:

    1. Incorrect Configuration: The system may be incorrectly configured to allow certain processes to run in a productive environment.
    2. Process Restrictions: The specific process being initiated is restricted from running in productive mode to prevent unintended consequences.
    3. User Permissions: The user attempting to start the process may not have the necessary permissions or roles assigned to execute it in a productive environment.

    Solution:

    1. Check Configuration: Review the configuration settings for the process in question. Ensure that it is set up correctly for the intended environment (development, testing, or production).
    2. Use Test Environment: If the process is meant for testing or development, switch to the appropriate environment where such processes are allowed to run.
    3. Review Documentation: Consult the SAP documentation or help resources for the specific process to understand its restrictions and requirements.
    4. User Roles and Permissions: Verify that the user has the appropriate roles and permissions to execute the process. If necessary, adjust the user roles or consult with a system administrator.
    5. Contact SAP Support: If the issue persists and you are unsure of the next steps, consider reaching out to SAP support for assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more insight into the issue.
    • Testing Procedures: Establish clear testing procedures to ensure that processes are only run in the appropriate environments to avoid similar issues in the future.

    By following these steps, you should be able to address the CACS_CA011 error and ensure that processes are executed in the correct environment.

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