How To Fix CACS_BUFFER023 - Buffer: Reversal: Reversal information from &1/&2 could not be reset (&3)

CACS_BUFFER023 - Overview

• Message type: E = Error

• Message class: CACS_BUFFER - Messages for Commission Case Buffer

• Message number: 023

• Message text: Buffer: Reversal: Reversal information from &1/&2 could not be reset (&3)

Self-Explanatory Message

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CACS_BUFFER023 - Details

• The SAP error message CACS_BUFFER023 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with resetting reversal information in the buffer, which can be related to various factors such as data inconsistencies, system configuration issues, or problems with the underlying database.
  
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from resetting the reversal information.
  Buffer Issues: The buffer may be corrupted or not properly synchronized, leading to issues when trying to access or modify reversal information.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to problems with how reversals are processed.
  Database Locking: If the database is locked or if there are ongoing transactions that are preventing access to the required data, this error may occur.
  
  
  Solution:
  
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the