How To Fix CACS_BUFFER022 - Buffer: Status update document row &1/&2/&3 to DB table &4 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_BUFFER - Messages for Commission Case Buffer

• Message number: 022

• Message text: Buffer: Status update document row &1/&2/&3 to DB table &4 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_BUFFER022 - Buffer: Status update document row &1/&2/&3 to DB table &4 failed ?

  The SAP error message CACS_BUFFER022 indicates that there was a failure in updating a document row in the database table related to the buffer management in the SAP system. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar applications that utilize buffer management for performance optimization.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: The row you are trying to update may be locked by another transaction, preventing the update from being executed.
  Database Constraints: There may be constraints (like foreign key constraints) that are violated during the update operation.
  Insufficient Authorizations: The user or process attempting the update may not have the necessary authorizations to perform the operation.
  Data Integrity Issues: There may be issues with the data being updated, such as incorrect data types or values that do not conform to the expected format.
  Buffer Management Issues: Problems with the buffer management configuration or corruption in the buffer itself.
  
  Solution:
  To resolve the CACS_BUFFER022 error, you can take the following steps:
  
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database table. If you find locks, you may need to wait for the other transaction to complete or manually release the lock if appropriate.
  
  
  Review Database Constraints: Check the database constraints for the table in question. Ensure that the data being updated does not violate any constraints.
  
  
  Verify Authorizations: Ensure that the user or process has the necessary authorizations to perform the update. You can check this using transaction SU53 after the error occurs.
  
  
  Examine Data Integrity: Review the data being updated for any inconsistencies or incorrect formats. Ensure that all required fields are populated correctly.
  
  
  Check Buffer Management Configuration: Review the configuration settings for buffer management in your SAP system. Ensure that they are set up correctly and that there are no known issues with the buffer.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the failure.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for locks), SU53 (for authorization checks), and SM21 (for system logs).
  SAP Documentation: Review the official SAP documentation for Convergent Charging or the specific module you are working with for more detailed troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the CACS_BUFFER022 error and implement a suitable solution.