How To Fix CACS_BUFFER019 - Buffer: Reading document &1/&2 from Buffer &3 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_BUFFER - Messages for Commission Case Buffer

• Message number: 019

• Message text: Buffer: Reading document &1/&2 from Buffer &3 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_BUFFER019 - Buffer: Reading document &1/&2 from Buffer &3 failed ?

  The SAP error message CACS_BUFFER019 indicates that there was a failure in reading a document from the buffer. This error typically occurs in the context of SAP's Customer Activity Repository (CAR) or similar applications that utilize buffering for performance optimization.
  Cause:
  The error can be caused by several factors, including:
  
  Buffer Corruption: The buffer may have become corrupted, leading to issues when trying to read specific documents.
  Data Inconsistency: There may be inconsistencies in the data that the buffer is trying to access, possibly due to incomplete updates or failed transactions.
  Configuration Issues: Incorrect configuration settings related to the buffer management in SAP can lead to this error.
  System Performance Issues: High system load or performance issues can also lead to buffer read failures.
  
  Solution:
  To resolve the CACS_BUFFER019 error, you can try the following steps:
  
  Check Buffer Status: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any issues related to the buffer.
  Clear Buffer: If you suspect buffer corruption, you can clear the buffer. This can often be done through transaction SM30 or SM31 by accessing the relevant buffer tables.
  Rebuild Buffer: In some cases, you may need to rebuild the buffer. This can involve reloading data or performing a full refresh of the buffer.
  Check Configuration: Review the configuration settings related to the buffer in the SAP system. Ensure that they are set up correctly according to best practices.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling heavy jobs during off-peak hours.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12, SM21, SM30, and SM31 for monitoring and managing buffers.
  SAP Documentation: Review SAP documentation related to buffer management and performance tuning for additional insights.
  System Logs: Always check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the CACS_BUFFER019 error effectively.