How To Fix CACS_BUFFER018 - Buffer: Rev: Update reversal item information doc row &1/&2/&3 failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACS_BUFFER - Messages for Commission Case Buffer

  • Message number: 018

  • Message text: Buffer: Rev: Update reversal item information doc row &1/&2/&3 failed

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CACS_BUFFER018 - Buffer: Rev: Update reversal item information doc row &1/&2/&3 failed ?

    The SAP error message CACS_BUFFER018 indicates that there was a failure in updating the reversal item information in the buffer. This typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, which deals with financial transactions and account management.

    Cause:

    The error can be caused by several factors, including:

    1. Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
    2. Buffer Issues: The buffer used for processing the reversal might be full or corrupted.
    3. Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
    4. System Performance: High system load or performance issues can lead to timeouts or failures in processing updates.
    5. Configuration Errors: Incorrect configuration settings in the FI-CA module can lead to issues when processing reversals.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Data Consistency:

      • Verify the data related to the reversal item. Ensure that all necessary entries exist and are correct.
      • Use transaction codes like SARA or SCDO to check for inconsistencies in the database.
    2. Clear Buffer:

      • If the buffer is full, you may need to clear it. This can often be done through transaction codes like SM12 (to delete lock entries) or SM21 (to check system logs).
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to perform the reversal. Check the user roles and profiles in transaction PFCG.
    4. Monitor System Performance:

      • Check for any performance issues in the system. Use transaction ST22 to analyze dumps or SM37 to check for long-running jobs that might be affecting performance.
    5. Check Configuration:

      • Review the configuration settings in the FI-CA module to ensure they are set up correctly. This may involve checking the customizing settings in transaction SPRO.
    6. Consult SAP Notes:

      • Look for relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) for deeper analysis.
    • Logs and Traces: Use transaction SLG1 to check application logs for more detailed error messages related to the issue.
    • Documentation: Review SAP documentation related to FI-CA for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the root cause of the error and implement a solution.

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