How To Fix CACS_ARCHIVE010 - Error in display of the help text

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_ARCHIVE - Messages for Archiving Runs

• Message number: 010

• Message text: Error in display of the help text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_ARCHIVE010 - Error in display of the help text ?

  The SAP error message CACS_ARCHIVE010 typically indicates an issue related to the display of help text in the context of the SAP Customer Activity Repository (CAR) or related archiving processes. This error can arise due to various reasons, including missing or corrupted data, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Missing Help Text: The help text that the system is trying to display may not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the help text.
  Corrupted Data: There may be corruption in the data related to the help text or the archiving process.
  Configuration Issues: Incorrect configuration settings in the SAP system could lead to this error.
  Database Issues: Problems with the database connection or integrity could also cause this error.
  
  Solutions:
  
  
  Check for Missing Help Text:
  
  Verify if the help text exists in the relevant tables. You can check the relevant SAP tables (like TSTC, TSTCT) to see if the help text is available.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view the help text. You may need to consult with your SAP security team to verify and adjust authorizations.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant data. You can use transaction codes like SE11 or SE16 to check the integrity of the tables involved.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to the archiving process and help text display. Ensure that all necessary settings are correctly configured.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure that there are no underlying issues. This may involve checking for locks, performance issues, or corruption.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), and SNOTE (SAP Notes) for troubleshooting.
  Documentation: Review SAP documentation related to the Customer Activity Repository and archiving processes for additional context and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the CACS_ARCHIVE010 error in your SAP system.