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How To Fix CACS_ARCHIVE003 - *** 300 - 399: Commission document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACS_ARCHIVE - Messages for Archiving Runs

  • Message number: 003

  • Message text: *** 300 - 399: Commission document

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CACS_ARCHIVE003 - *** 300 - 399: Commission document ?

    The SAP error message CACS_ARCHIVE003 typically relates to issues with the archiving of commission documents in the SAP system. This error can occur in the context of the SAP Commission Management module, which is part of the SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC).

    Cause:

    The error message CACS_ARCHIVE003 usually indicates that there is a problem with the archiving process for commission documents. Common causes include:

    1. Missing Archive Object: The archive object for commission documents may not be properly defined or configured in the system.
    2. Incorrect Configuration: There may be issues with the configuration settings for archiving, such as incorrect file paths or settings in the Archive Administration.
    3. Data Consistency Issues: There may be inconsistencies in the data that prevent the archiving process from completing successfully.
    4. Authorization Issues: The user may not have the necessary authorizations to perform archiving operations.

    Solution:

    To resolve the CACS_ARCHIVE003 error, you can follow these steps:

    1. Check Archive Object Configuration:

      • Go to transaction code SARA and check the configuration for the archive object related to commission documents.
      • Ensure that the archive object is correctly defined and that all necessary settings are in place.
    2. Review Archiving Settings:

      • Verify the archiving settings in the Archive Administration (transaction code SARA).
      • Ensure that the file paths and other parameters are correctly configured.
    3. Data Consistency Check:

      • Perform a consistency check on the commission documents to identify any data issues that may be causing the archiving process to fail.
      • Use transaction codes like SE16 or SE11 to check the relevant database tables for inconsistencies.
    4. Check Authorizations:

      • Ensure that the user attempting to perform the archiving has the necessary authorizations.
      • Review the user roles and profiles to confirm that they include the required permissions for archiving operations.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SARI (Archive Information System), and SE16 (Data Browser) for checking data.
    • Documentation: Review SAP documentation related to archiving processes and commission management for best practices and guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the CACS_ARCHIVE003 error effectively.

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