How To Fix CACS_71003 - Deletion of fulfillment level for stt.schedule item(s) &1/&2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_71 - Credentialing

• Message number: 003

• Message text: Deletion of fulfillment level for stt.schedule item(s) &1/&2 failed

What causes this issue?

The deletion of the fulfillment level for settlement schedule item(s)
&v1& / &v2& failed. Processing is canceled.

System Response

The fulfillment level neither exists on the database nor in the posting
buffer.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_71003 - Deletion of fulfillment level for stt.schedule item(s) &1/&2 failed ?

  The SAP error message CACS_71003 indicates that there was a failure in deleting the fulfillment level for a specific scheduling item. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar modules where scheduling and fulfillment processes are involved.
  Cause:
  The error can be caused by several factors, including:
  
  
  Dependencies: There may be existing dependencies or references to the fulfillment level that prevent its deletion. For example, if there are active transactions or linked data that rely on the fulfillment level, the system will not allow deletion.
  
  
  Data Integrity Issues: There might be data integrity issues, such as inconsistencies in the database or missing records that are required for the deletion process.
  
  
  Authorization Issues: The user attempting to perform the deletion may not have the necessary authorizations to delete the fulfillment level.
  
  
  System Configuration: Incorrect configuration settings in the SAP system related to the scheduling or fulfillment processes can also lead to this error.
  
  
  Solution:
  To resolve the CACS_71003 error, you can take the following steps:
  
  
  Check Dependencies: Investigate if there are any active transactions or dependencies linked to the fulfillment level you are trying to delete. You may need to complete or remove these dependencies before proceeding with the deletion.
  
  
  Review Logs: Check the application logs or system logs for more detailed error messages that can provide insights into why the deletion failed.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that all related records are intact and there are no missing or corrupted entries.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to perform the deletion. If not, you may need to adjust the user roles or permissions.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidelines related to the fulfillment level and its deletion process.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps specific to your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing fulfillment levels, such as transaction codes for monitoring or managing scheduling items.
  SAP Notes: Search for SAP Notes related to CACS_71003 or similar error messages in the SAP Support Portal, as they may contain specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.