How To Fix C_321 - Customizing entry &1 / &2 / &3 could not be synchronized (&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 321

• Message text: Customizing entry &1 / &2 / &3 could not be synchronized (&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C_321 - Customizing entry &1 / &2 / &3 could not be synchronized (&4) ?

  The SAP error message C_321 indicates that there is an issue with synchronizing a customizing entry in the system. This error typically arises in the context of transport management, where changes made in one system (like a development system) need to be transported to another system (like a quality assurance or production system).
  Cause:
  The error message C_321 can be caused by several factors, including:
  
  Missing Customizing Entries: The customizing entry specified in the error message does not exist in the target system.
  Transport Issues: There may be issues with the transport request, such as it being incomplete or not properly released.
  Authorization Issues: The user may not have the necessary authorizations to perform the synchronization.
  Inconsistent Data: There may be inconsistencies in the customizing data between the source and target systems.
  System Configuration: The target system may not be configured to accept the customizing entries being transported.
  
  Solution:
  To resolve the C_321 error, you can take the following steps:
  
  
  Check Transport Request:
  
  Ensure that the transport request containing the customizing entries has been properly released and imported into the target system.
  Verify that the transport request is complete and does not contain any errors.
  
  
  
  Verify Customizing Entries:
  
  Check if the customizing entries specified in the error message exist in the target system. If they do not exist, you may need to create them manually or ensure they are included in the transport request.
  
  
  
  Review Authorizations:
  
  Ensure that the user performing the synchronization has the necessary authorizations to access and modify the customizing entries.
  
  
  
  Check for Inconsistencies:
  
  Look for any inconsistencies in the customizing data between the source and target systems. You may need to reconcile these differences.
  
  
  
  System Configuration:
  
  Ensure that the target system is configured correctly to accept the customizing entries. This may involve checking system settings or parameters.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SE09 (Transport Organizer) and SE10 (Transport Organizer) to manage transport requests.
  Logs and Traces: Review system logs and traces for additional details that may help identify the root cause of the error.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the C_321 error and implement a solution to resolve it.