How To Fix C_323 - Queue &1 (destination &2) could not be read; Processing was stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 323

• Message text: Queue &1 (destination &2) could not be read; Processing was stopped

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C_323 - Queue &1 (destination &2) could not be read; Processing was stopped ?

  The SAP error message C_323 indicates that there is an issue with a queue in the SAP system, specifically that the queue identified by the destination could not be read, leading to a halt in processing. This error typically occurs in the context of asynchronous processing, such as when using the SAP Application Interface Framework (AIF) or when dealing with message queues in general.
  Causes:
  
  Queue Configuration Issues: The destination queue may not be properly configured or may not exist.
  Network Issues: There could be network connectivity problems preventing access to the destination.
  Authorization Issues: The user or process may not have the necessary permissions to read from the queue.
  System Performance: High system load or performance issues may prevent the queue from being processed in a timely manner.
  Data Issues: There may be issues with the data being sent to the queue, such as format errors or missing required fields.
  
  Solutions:
  
  Check Queue Configuration: Verify that the queue is correctly configured in the SAP system. Ensure that the destination is valid and that the queue exists.
  Network Connectivity: Check the network connection to ensure that there are no issues preventing access to the destination.
  Authorization Checks: Ensure that the user or process has the necessary authorizations to access the queue. You may need to review roles and permissions.
  Monitor System Performance: Check system performance metrics to identify any bottlenecks or issues that may be affecting processing. Consider optimizing performance if necessary.
  Review Data: Inspect the data being sent to the queue for any inconsistencies or errors. Ensure that all required fields are populated and that the data format is correct.
  Restart Queue Processing: If the issue persists, you may need to restart the queue processing or the relevant application component to clear any temporary issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor and manage queues in SAP.
  Logs and Traces: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.