How To Fix C2504 - No entry for material &1 and serial number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 504

• Message text: No entry for material &1 and serial number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C2504 - No entry for material &1 and serial number &2 ?

  The SAP error message C2504 "No entry for material &1 and serial number &2" typically occurs in the context of inventory management or when dealing with serialized materials. This error indicates that the system cannot find a record for the specified material and serial number combination in the database.
  Causes:
  
  Missing Serial Number Record: The serial number you are trying to use may not be registered in the system for the specified material.
  Incorrect Material Number: The material number provided may be incorrect or does not exist in the system.
  Data Deletion: The record for the material and serial number may have been deleted or not created properly.
  Incorrect Plant or Storage Location: The material may not exist in the specified plant or storage location.
  Authorization Issues: The user may not have the necessary permissions to view or access the serial number for the material.
  
  Solutions:
  
  Check Serial Number Registration: Verify that the serial number is correctly registered in the system for the specified material. You can do this by checking the serial number master data.
  Verify Material Number: Ensure that the material number you are using is correct and exists in the system.
  Check Plant and Storage Location: Make sure that the material is available in the correct plant and storage location.
  Create Missing Entries: If the serial number is not registered, you may need to create the necessary entries in the system.
  Review Authorizations: Check if the user has the required authorizations to access the material and serial number data.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department for further investigation.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like IQ01 (Create Serial Number), IQ02 (Change Serial Number), and IQ03 (Display Serial Number) to manage serial numbers.
  Material Master Data: Check the material master data using transaction code MM03 to ensure that the material is set up correctly.
  Inventory Management: Review inventory management transactions to ensure that the material and serial number are being handled correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.