How To Fix C2502 - Order & not archivable - order hierarchy not complete LOEKZ

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 502

• Message text: Order & not archivable - order hierarchy not complete LOEKZ

What causes this issue?

You want to archive a PM/CS order. A precondition for this is that all
PM/CS orders of the order hierarchy have the status I0013
(LOEKZ/deletion indicator, archivable).
This is not so in this case.

System Response

The PM/CS order will not be archived.

How to fix this error?

Set the status I0013 for all PM/CS orders of the current hierarchy.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C2502 - Order & not archivable - order hierarchy not complete LOEKZ ?

  The SAP error message C2502, which states "Order & not archivable - order hierarchy not complete LOEKZ," typically occurs when you attempt to archive an order in SAP, but the system detects that the order hierarchy is incomplete. This means that there are related orders or components that are not properly linked or finalized, preventing the archiving process.
  Cause:
  
  Incomplete Order Hierarchy: The order you are trying to archive has related orders (like sub-orders or dependent orders) that are not fully processed or are still open.
  Missing Status Updates: The status of the order or its components may not be updated correctly, leading to the system believing that the order is still active.
  Dependencies: There may be dependencies on other orders or objects that need to be resolved before archiving can occur.
  LOEKZ Field: The LOEKZ field (Archiving Indicator) may not be set correctly for the order or its related components.
  
  Solution:
  
  Check Order Status: Review the status of the order and its related components. Ensure that all related orders are completed and have the correct status.
  Complete Related Orders: If there are any sub-orders or dependent orders, ensure they are also completed and closed.
  Update LOEKZ Field: Check the LOEKZ field for the order and its related components. If necessary, set the archiving indicator to allow archiving.
  Use Transaction Codes: Utilize transaction codes like CO03 (Display Order) to check the order details and COHV (Mass Processing of Production Orders) to manage multiple orders.
  Run Consistency Checks: Use transaction SARA to run consistency checks for archiving and ensure that all prerequisites for archiving are met.
  Consult Documentation: Refer to SAP documentation or notes related to archiving orders for any specific requirements or additional steps that may be necessary.
  
  Related Information:
  
  Archiving Process: Understand the archiving process in SAP, which involves moving data from the database to an archive for performance optimization.
  Order Types: Different order types (production orders, maintenance orders, etc.) may have specific requirements for archiving.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to resolve the C2502 error and successfully archive the order.