How To Fix C2370 - Open outbound delivery &2 still exists for order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 370

• Message text: Open outbound delivery &2 still exists for order &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C2370 - Open outbound delivery &2 still exists for order &1 ?

  The SAP error message C2370 indicates that there is an open outbound delivery associated with a sales order. This typically occurs when you are trying to perform an action on a sales order (like deleting or changing it) while there are still deliveries that have not been fully processed or completed.
  Cause:
  The error is caused by the existence of an open outbound delivery for the sales order in question. This means that the system has detected that there are still items in the delivery that have not been fully delivered or processed, which prevents changes to the sales order.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Outbound Delivery: 
  
  Use transaction code VL03N to display the outbound delivery associated with the sales order. You can find the delivery number in the error message (indicated as &2).
  Review the status of the delivery to see if there are any items that are still open or not fully delivered.
  
  
  
  Complete or Cancel the Delivery:
  
  If the delivery is still open, you may need to complete the delivery process. This could involve shipping the remaining items or confirming the delivery.
  If the delivery is no longer needed, you can cancel it using transaction code VL09 (Cancel Outbound Delivery) or VL02N (Change Outbound Delivery) to remove the items.
  
  
  
  Check for Related Documents:
  
  Ensure that there are no related documents (like transfer orders or stock transport orders) that might be holding up the delivery.
  
  
  
  Recheck the Sales Order:
  
  After addressing the outbound delivery, you can go back to the sales order and attempt the action again.
  
  
  
  Consult with Your SAP Support Team:
  
  If you are unable to resolve the issue, it may be beneficial to consult with your SAP support team or a functional consultant who can provide further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VL03N: Display Outbound Delivery
  VL02N: Change Outbound Delivery
  VL09: Cancel Outbound Delivery
  VA03: Display Sales Order
  VA02: Change Sales Order
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  
  
  Documentation: Review SAP documentation or help files related to outbound deliveries and sales order processing for more detailed information on handling deliveries and orders.
  
  
  By following these steps, you should be able to resolve the C2370 error and proceed with your sales order processing.