How To Fix C2369 - Open delivery item &2 &3 still exists for order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 369

• Message text: Open delivery item &2 &3 still exists for order &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C2369 - Open delivery item &2 &3 still exists for order &1 ?

  The SAP error message C2369 indicates that there is an open delivery item associated with a specific order. This typically occurs when you are trying to perform an action (like deleting or changing an order) that is not allowed because there are still open delivery items linked to that order.
  Cause:
  The error is triggered when:
  
  You attempt to delete or change an order that has open delivery items.
  The order is still linked to a delivery that has not been fully processed or completed.
  There may be stock that has been allocated to the delivery but not yet delivered.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Open Deliveries:
  
  Use transaction code VL03N (Display Outbound Delivery) to check for any open deliveries related to the order in question.
  You can also use transaction code VA03 (Display Sales Order) to view the details of the sales order and see if there are any associated deliveries.
  
  
  
  Complete or Cancel Deliveries:
  
  If there are open deliveries, you may need to either complete them (if they are still valid) or cancel them if they are no longer needed.
  To complete a delivery, ensure that all items are delivered and the delivery is confirmed.
  If you need to cancel a delivery, you can use transaction code VL02N (Change Outbound Delivery) to reverse or cancel the delivery.
  
  
  
  Check Stock Availability:
  
  Ensure that there are no stock issues that are preventing the delivery from being completed. You can check stock levels using transaction code MMBE (Stock Overview).
  
  
  
  Reprocess the Order:
  
  Once the open deliveries are resolved, you can attempt to reprocess the order that was causing the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the process or need further assistance, consult your SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VL03N: Display Outbound Delivery
  VA03: Display Sales Order
  VL02N: Change Outbound Delivery
  MMBE: Stock Overview
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  User Permissions: Ensure that you have the necessary permissions to view and modify deliveries and orders in the system.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the C2369 error message in SAP.